Please double check your personalisation as how it appears here will be how it appears on the product, including spacing and punctuation.
Please do not include accents and special symbols as some of our processes will not allow this.
This includes accents above and below the alphabetical or numerical text.
Please provide your personalisation details via one of the following means
1. Provide your personalisation details at the checkout stage
2. Email us at [email protected] - please ensure that you provide your name in the email so that we can link your email with your order
We aim to get your order complete & ready to post within 3-5 days - however at busier times please allow upto 7 days - please contact us if you have any concerns over timings as we will do all we can to accommodate your requirements
Please double check your details before sending as how it appears in your message will be how it appears on the product, including spacing, spelling & punctuation.
Do not include special symbols - this includes accents above and below alphabetical or numerical text.
Due to the bespoke nature of the product we can not offer refund/return for items ordered in error by yourself or for a mistake that is as a result of incorrect information provided by yourself (This does not affect your statutory rights)
Above all else, we want you to love your order and therefore if you have any questions please do not hesitate to contact us